Shipping policy
All of our in-stock products will ship out within 48 hours of your order being placed. Shipping is only Monday thru Friday, excluding Postal Holidays. Our shipping cut off time for same-day shipping is 12 pm Eastern Daylight Time.
Please be aware that during peak season, natural disasters, and unforeseen circumstances, there may be a delay in transit.
Shipping is free for all orders over $50. Our shipping carriers are USPS and FedEx. All Free Shipping orders over 6 pieces are subject to FedEx Ground, determined by weight and size, unless otherwise requested.
Tracking information is automated and emailed to you at the address you provided upon checkout. If you have not received a tracking number please check your SPAM folder before contacting us. We will be happy to assist you.
If you have any questions regarding shipping please contact us at 888-256-5632 EXT. 107 or email us at Jasmine@sylvanarms.com.
We are not a retail store and do not take walk-in customers without an appointment. If you would like to request an appointment you can do so here.
Purchases subject to Federal restrictions, such as suppressors, are shipped FedEx Overnight Delivery to only pre-approved FFL Class 3 Licensed Dealers. Please contact your closest dealer before ordering to determine their fee. Once we have shipped restricted products to your chosen dealer, we can not return or cancel them without FFL procedure.